Quality & Safety
Quality and patient responsibility at every step.
ACP Pharmacy takes quality seriously across every preparation. Here is an overview of our approach and the standards that guide our work.
Verification note: Specific standards, certifications, facility details, and regulatory information on this page require client confirmation before publication. All items marked [VERIFY] must be confirmed with the client before going live.
Our Approach
A quality-first approach to compounding
At ACP Pharmacy, quality is not a checklist. It is a commitment that runs through every stage of the compounding process, from prescription review to patient guidance.
Prescription-based review
Every compounded preparation begins with a valid prescription from a licensed prescriber. We review the prescription for completeness and clinical appropriateness before proceeding. We do not prepare compounded medications without a valid prescription.
Controlled preparation workflow
Our preparation process follows established pharmacy compounding practices. This includes appropriate handling, ingredient sourcing, and documentation. [VERIFY SPECIFIC PROCESSES AND STANDARDS WITH CLIENT]
Labeling and dispensing guidance
Every preparation is dispensed with clear, accurate labeling that includes the medication name, strength, dosage instructions, beyond-use date, and storage requirements. Counseling is provided at the point of dispensing. [VERIFY LABELING STANDARDS WITH CLIENT]
Storage and handling
Compounded medications may have specific storage requirements that differ from commercially available products. These are communicated to patients at dispensing, with written instructions included.
Standards & Compliance
The standards we operate under
ACP Pharmacy operates in accordance with applicable pharmacy regulations and standards. Specific details are listed below and require client verification before publication.
Pharmacy licensing and registration
ACP Pharmacy is licensed and registered to operate as a compounding pharmacy under applicable Dubai Health Authority (DHA) regulations in Dubai Healthcare City.
Compounding standards
Our compounding practices follow applicable DHA pharmacy regulations and reference USP compounding guidelines for non-sterile (USP <795>) and sterile (USP <797>) preparations as appropriate.
Sterile and non-sterile preparation standards
Where sterile preparations are offered, they are prepared in appropriately controlled environments meeting applicable sterile compounding standards, including environmental monitoring and personnel controls.
Quality assurance program
Our quality assurance program includes documented standard operating procedures, raw material verification, pharmacist oversight of all preparations, beyond-use date assessment, and records retention.
Ingredient sourcing
Active pharmaceutical ingredients and excipients are sourced from qualified, GMP-compliant suppliers and verified for identity prior to use.
All standards require verification
No certifications, awards, accreditations, or regulatory claims should be published without direct client confirmation and documentation. The placeholders above will be replaced with verified information before launch.
Responsible Practice
What responsible compounding looks like
Important information about compounded medications
Compounded medications are not FDA-approved (or equivalent) in the same way that commercially manufactured medications are, as they are prepared for individual patients based on specific prescriptions. This means they have not undergone the same standardized testing for safety, efficacy, and consistency as commercially manufactured drugs.
The use of a compounded medication should be a clinical decision made between a patient and their licensed healthcare provider. ACP Pharmacy does not provide medical advice and cannot recommend compounding without a valid prescriber direction.
If you have questions about whether a compounded medication is right for you, please consult your prescriber.
Questions about our quality approach?
Contact our team to ask about our processes, standards, or specific preparation requirements.