Patient Education

Questions to Ask Your Compounding Pharmacy

Before using a compounding pharmacy, it is reasonable to ask about their process, standards, and how they handle your prescription. Here are helpful questions to guide the conversation.

ACP Pharmacy
Published 20 February 2024
Reviewed by ACP Pharmacy Compounding Team
Last reviewed: 20 February 2024

This article is for informational purposes only and does not constitute medical advice. Always consult your healthcare provider before making decisions about your medications or health.

Choosing a compounding pharmacy is an important decision. It is reasonable and appropriate to ask questions about how the pharmacy operates, what standards it follows, and what you can expect from the process.

About the preparation process

  • How is my prescription reviewed before preparation begins?
  • Who prepares my medication, and what are their qualifications?
  • What quality checks are in place during and after preparation?
  • How will my medication be labeled and packaged?

About quality and standards

  • What compounding standards does the pharmacy follow?
  • Is the pharmacy licensed and in good standing with regulatory authorities in this jurisdiction? [VERIFY WITH CLIENT]
  • Does the pharmacy have appropriate facilities for the type of preparation I need (sterile or non-sterile)?

About your specific preparation

  • How long will preparation take?
  • What are the storage requirements for my medication?
  • What is the beyond-use date (expiry) for my preparation?
  • What should I do if I have questions or concerns after receiving my medication?

About communication

  • How does the pharmacy communicate with my prescriber if there are questions about the formulation?
  • Who should I contact if I have questions about my medication?

At ACP Pharmacy

We welcome questions from patients and prescribers. Contact our team to discuss your specific needs or to ask about our process. We are here to provide clear, honest information.

Last reviewed: 20 February 2024 Reviewed by: ACP Pharmacy Compounding Team Author: ACP Pharmacy

This content is reviewed periodically. If you notice any outdated information, please contact us.

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Questions about this topic?

Contact our team or speak with your prescriber for guidance specific to your situation.